Simplifying the user experience with Lupo bluetooth devices

Simplifying the user experience with Lupo bluetooth devices

We help organisations learn, design and lead with great customer experience. 

From luxury textile manufacturers to new technology startups we have worked with a range of organisations across the private and public sectors. 

 Growing business with a recommendation service

Growing business with a recommendation service

 Developing a helpful timer app to form habits

Developing a helpful timer app to form habits

 Improving processes for customer engagement

Improving processes for customer engagement

  Designing a meaningful gym experience with bPay wearables

Designing a meaningful gym experience with bPay wearables

"360 delivered rapid ethnographic research and recommendations that were truly customer-led. A great agile team who gave a clear direction for short term implementation and long term strategic vision.”

Alan Ferguson, Head of Contactless Propositions, Barclaycard


What if we made IKEA instructions digital?
We've designed a concept for digital assembly instructions, let us know what you think.


Why does it matter to people?

We make products and processes more meaningful to customers and employees.

Our approach puts people at the heart of product strategies, developments and processes. The results are greater experiences for customers and greater capabilities for organisations.

 Learn about the principles we use to guide our work

Learn about the principles we use to guide our work


Our expertise is in research, strategy, design and development.


“360 clearly stand for the same values and a vision to make complex things simple by design. Great to work with 360.”

Raj Sark, Connect-In Director

 We redesigned the full user experience with the Lupo devices and its mobile app

We redesigned the full user experience with the Lupo devices and its mobile app


Sharing the things we see, do and read.